Can you “can” your advice?

One of the key ingredients of an efficient limited scope representation practice is “repeatable processes.”  Wherever possible, you want to create something once and use it multiple times.  That allows you to recoup the time you invest in the creation and then to profit from the work several times over.

But some have expressed concern that “canned” advice is risky and ill-advised.  “Every client is different,” they argue.  “Each has unique facts and issues to take into consideration.”

Well, maybe.  Remember, we are not talking about mergers and acquisitions of multi-million dollar companies here.  LSR is only suited for simple matters and well-contained portions of contested simple matters.  You should also focus on a narrow area of the law so you hone your skills and processes as well as build your reputation for that type of service quickly.

Within the realm of likely fact patterns for, say, a certain type of residential or commercial eviction case, there are going to be recurring situations that commonly walk through your door.  You can craft boilerplate solutions for simple, common situations and, as long as the bandage fits the wound, apply generic legal first aid in a limited scope legal practice.

Spend some time with the documents you have already used in the same narrow range of legal matters and look for common aspects of your solution and services.   What can you carve out into a bundle that is at least 80% consistent across similar matters?  How can you accommodate an easy way to address the remaining aspects of the most common fact patterns in those matters?

Make no mistake:  you still have to conduct a proper intake and assess the matter to make sure it fits into your LSR target range (and thus qualifies for your reduced fee) and you still have to confirm that the remedy fits the problem.  LSR is no less the practice of law than any other area.

But when you have 80+% of the work already done, you can see that minor personalization should not bog you down or eat into your expected profit across a number of similar matters.  As the old retail adage goes, “you make it up in volume!”


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