The question comes up, but it is a trick question. The only accurate answer is “it depends.” On what does it depend?
There are a number of factors that must be considered before offering LSR on a particular matter. This list is not exhaustive, but here are several:
- Complexity of applicable substantive and procedural laws
- Capabilities of the prospetive client
- Reasonably available alternatives
When Exxon merged with Mobile Oil, you can be certain that no one even entertained the option of offering their CEOs some LSR. A contested probate matter with half a dozen heirs fighting over $10 million would also be unsuited for LSR. In a similar vein, a prospective client with a cognitive disability–even in a very simple legal matter–may not be suited to use LSR services.